The Qwest technician finally arrived at 4:30pm Tuesday. Some great timing, huh? This was after promising to be here between 8am-5pm Monday, and then at 5:30pm Monday promising between 8am-5pm Tuesday. Anyway, after checking at the network interface on the side of the house, he found there were more errors in the line than there should be (thank goodness. We were worried, because our connection had been working steadily for 3 days by the time he was there.). After checking further at the distribution box across the street, he determined that the pair of wires we had been connected to on the line under the street had a partial ground on one side. An unused pair in the same line was clear, so he hooked our house up on that pair, and then promised to put in an order for a contract crew to come out and replace the line under the street. That won't happen until the second half of February at the soonest, but hopefully our connection will be more stable until then.