Qwest currently provides our internet service via a DSL phone line, but without phone service. Almost since it was installed there have been intermittent unexplained outages. When the installer was here in September, he found that there were some bad connections for not only our house, but also our neighbor's house in the green connection box across the street. The outages seem to be weather-related, so I think the connections in that box are to blame again. A technician was supposed to come Monday between 8am and 5pm, but didn't make it. Scheduled again for Tuesday. I hope he can find something. Intermittent outages are notoriously hard to track down.